Motorola Edge Plus is a wonderful smartphone with a big OLED display of 6.7 inches comprising a resolution of 1080 x 2340 pixels. What if this large touchscreen suddenly stops working? Are you facing the same issue with your Motorola Edge Plus touchscreen?
If you are suffering from your Motorola Edge Plus unresponsive touchscreen, then don’t worry we are here to help you out of this situation. In this guide, we have covered numerous proven fixes that will help you resolve this issue until or unless your phone screen is not damaged physically.
If your Motorola Edge Plus touchscreen not working, then there could be several reasons such as:
- Minor glitch in the software.
- Cluttered data in the cache memory
- Low-quality screen protector
To cope with the unresponsive touchscreen of your smartphone, you need to start the troubleshooting process with the fixes discussed below.
Motorola Edge Plus Unresponsive Touchscreen
There are multiple fixes that can lead you to fix your smartphone touchscreen unresponsive issue. Try out these below fixes one by one.
- Soft Reset
- Safe Mode
- Remove the Screen Protector
- Update the Phone Software
- Clear System Cache
- Perform Hard Reset
Soft Reset
Sometimes, a minor glitch in the device software happens to cause such an issue. These types of minor problems can be very well eliminated by performing a soft reset on your device. To do that, there are very simple steps to follow below:
- You need to press and hold the “Power” button until you see the “Power” options appear on the screen.
- Now, press the “Power OFF” option.
- Wait for a moment until your phone turns OFF completely.
- Once the phone is turned OFF, now turn it ON by pressing and holding the “Power” button.
- Wait for a while and your smartphone will boot up in a few minutes.
That’s it, you have successfully performed a soft reset on your Motorola Edge Plus.
Safe mode
Safe mode is one of the best methods in the troubleshooting process. While in safe mode disables all the third-party apps and allows the built apps only. If the phone is working properly in safe mode, then there could be any third-party app causing this issue.
Try to delete all the recent third-party apps that are the real culprits.
- Tap and hold the “Power” button until you see the “Power” options appear on the screen.
- Now, tap and hold the “Power OFF” option.
- Continue pressing the “OK” button for rebooting into safe mode.
Remove the Screen Protector
Remove the protector from the screen and then check the touchscreen is working normally. There is also a possibility that the protector might be preventing the touchscreen from working normally. This happens in the case of incompatible screen protectors such as universal protectors or low-quality protectors. Therefore, the touchscreen becomes unresponsive.
It is recommended to use a compatible screen protector that is specifically designed for a particular model. In this case, you should use the screen protector designed for the Motorola Edge Plus might eliminate the incompatibility issues and hence your phone touchscreen will start working normally.
Update the Phone Software
Most of the problems occur due to an outdated version of software running on the device. Hence, you need to check for the latest update and if available, then download and install it on your smartphone. Downloading and installing the latest updates is very simple and can be done by following below simple steps.
- Head over to “Settings”.
- Next, tap “About Phone”.
- Scroll down to the bottom and tap “System Updates”.
If any recent version of the update is available, then download and install it on your Motorola Edge Plus.
Clear System Cache
Another fix that can lead you to eliminate this particular issue is by booting into the recovery mode of your smartphone. By doing so, you will be then able to wipe the cache partition. This method removes all the temporary files that might be causing issues to your device.
Steps To Follow below:
- Switch OFF your smartphone.
- To enter into recovery mode, press and hold the Power and Volume Down buttons until the fastboot mode appears on the screen.
- Now, select the “Recovery Mode” with the help of the “Volume” and “Power” button to select.
- Once you see the “Android logo” on the screen, then press the “Volume Up” and “Power” buttons to enter the “Recovery Mode”.
- In recovery mode options, select the “Wipe Cache Partition” option.
- At last, reboot your phone by selecting the “Reboot the System Now” option.
That’s it, you are done with clearing the system cache. Once your smartphone boots up successfully, then check whether the touchscreen is working fine or still the problem persists.
Perform Hard Reset
This method is very effective and worth considering when facing any kind of issue on your device. This will restore all the settings to the factory default settings. But you need to take a complete backup of your important data as it will wipe all the available data on your device.
Here are the steps below:
- Switch OFF your smartphone.
- To enter into recovery mode, press and hold the Power and Volume Down buttons until the fastboot mode appears on the screen.
- Now, select the “Recovery Mode” with the help of the “Volume” and “Power” button to select.
- Once you see the “Android logo” on the screen, then press the “Volume Up” and “Power” buttons to enter the “Recovery Mode”.
- In recovery mode options, select the “Wipe Data/Factory Reset” option and then select “Factory Data Reset”.
- When you are done with the hard reset process, now reboot your phone by selecting the “Reboot System Now” option.
Wait for the process to complete, once it finishes, the phone will boot up and will be directed to the Welcome screen. Now, set up your phone accordingly by following the on-screen instructions.
Conclusion
If your Motorola Edge Plus touchscreen is unresponsive, then you should opt for these proven fixes:
- Soft Reset.
- Remove screen protectors.
- Safe Mode.
- Clear System Cache
- Perform Hard Reset.
Following the above fixes will eliminate all the issues and your Motorola Edge Plus will start working normally.