Are you having an issue with the scrolling feature introduced by Android 12? If you just come across a situation where the scrolling screenshot feature is not working on your Google Pixel 7, then you might need to try out the fixes that are covered in detail in this comprehensive guide.
Unlike the common screenshot feature available on every Android smartphone, the scrolling screenshot is something a bit different and unique feature from the previous screenshot method.
It is way more enhanced in function than ordinary screenshot features.
If you are here to find out the fixes that could lead you to resolve the issue of scrolling screenshots not working on your Google Pixel 7, then follow this guide to the end.
Either you might be using the wrong way to utilize this feature, or there might be several reasons that are causing this feature not to work. Let’s deep dive into the making guide to learn multiple fixes regarding this issue.
How To Fix Google Pixel 7 Scrolling Screenshot Not Working?
Here, we will be discussing what could be the possible fixes to this issue that you are facing on your Google Pixel 7.
- Check The Compatibility
- Reboot your Phone
- Check Storage Space
- Enable Media Storage
- Inspect the Content
- Adopt the Proper Method
- Make Use of Physical Buttons
- Enter Safe mode
- Clear System Cache
- Update the Software
- Perform factory reset
Let’s briefly explain each one of them, so that you should learn how to resolve this issue and bring the scrolling screenshot into a working state on Google Pixel 7.
Check The Compatibility
As the name suggests, this feature is applicable and will work on almost all the apps on Android 12 that contains scrollable content. These apps include the famous Facebook, Instagram, Youtube, Twitter, Snapchat, and Gmail along with other built-in and third-party apps such as Contact, Photos, etc.
Apart from this, If we talk about browser apps such as Google Chrome, then this feature is unable to serve you there. This is because the Chrome browser already has its own native scrollable screenshot feature that can be utilized within the browser itself.
So, if you are using this feature on the chrome browser and come to know that the scrolling screenshot is not working there, then that is the reason.
Reboot your Phone
Most of the time, you will find yourself going through a situation where some of the apps will not work or malfunction due to random issues. In that particular condition, It is recommended to reboot your phone instantly, so that every app revives itself from a fresh start to initiate an operation from the beginning.
Check Storage Space
Most of the time, being unaware of the less storage space leads to these types of issues where apps not working. As the screenshot is totally dependent on the storage capacity of the phone, when there is less storage capacity, then this app will stop working.
Therefore, you need to free up the storage space to have this feature on board.
Enable Media Storage
If the Media storage on your phone is disabled for some reason, then the scrolling screenshot app will not work. Therefore, It is a must to enable this feature. Here’s how you can do it.
Go to “Settings->Apps->Media Storage” and enable it.
Inspect the Content
The scrollable screenshot feature requires scrollable content. This means if the page cannot be scrolled due to the availability of limited content, then this feature will not work.
This feature is only applicable to scrollable content. Therefore, you should try it on the pages that have enough content to activate the scrollable screenshot feature.
When you take a screenshot of scrollable content, you will see the capture more button that allows you to capture the screenshot of scrollable content.
Adopt the Proper Method
There is no separate way of taking a scrollable screenshot, either with physical buttons or using the settings app and quick settings menus. This feature is an enhanced version of the screenshot itself.
Therefore, when you take a screenshot on your phone as you do earlier, you will see the capture more button at the bottom next to the edit icon. Just tap on it and then select the content you want to capture with the help of the top, bottom, left, and right nodes, and then finally hit “Save”.
Make Use of Physical Buttons
The recommended method to take a scrolling screenshot is via making use of the physical buttons. It is being noticed that the capture more button only shows up when you try to take a screenshot using physical buttons.
Therefore, avoid making use of other methods for taking scrolling screenshots such as using the most common recent app’s method. By using this method, the capture more button does not appear.
As this is the initial version of the scrolling screenshot feature, maybe in the future Google comes up with providing a bit more flexibility to this feature to enhance the compatibility with other methods also.
Clear System Cache
Sometimes, the ambiguous data stored in the cache memory of the phone might cause unexpected issues. This can also prevent many of the phone features from functioning properly.
Steps To Follow below:
- Switch OFF your phone.
- After that, press and hold the Power and Volume down until the “Fastboot Mode” appears on the screen.
- Next, use the volume buttons to select the options and the power button to confirm the desired option.
- Further, choose the “recovery mode” option, and when the “no command” appears on the screen, then press the “Volume UP” and “Power” buttons together.
- In recovery mode, select the “Wipe Cache partition” with the help of the Volume buttons and power button to confirm the option.
- Now, wait for the process to complete, at last, reboot your phone by selecting the “Reboot the System Now” option.
That’s it, you are done with clearing the system cache. Once your smartphone boots up successfully, then check whether the scrolling screenshot is working or not.
Boot Into Safe Mode
There might be a high chance of getting into an issue due to the interference of some of the third-party apps. To find out this, you need to boot your phone into safe mode.
Safe mode prevents the third-party apps from running and only just allow the built-in apps to be served in that particular mode.
How To Boot Pixel 7 Into Safe Mode?
- Turn OFF your phone.
- Now, press the “Power” button to turn ON your smartphone. Once the animation start, press and hold “Volume Down” until your phone boots into safe mode.
- Finally, you will be able to see the “Safe mode” label at the bottom of your phone screen.
If the scrolling screenshot feature starts working in safe mode, then there might be a problem with the third-party apps. Uninstall all the third-party apps at once and then reboot your phone. Once, your phone boots up successfully, then check whether the scrolling screenshot is working or not.
Update the Phone Software
Sometimes, we avoid installing the recent update on our phone as it might also be the reason that causes our phone to land in an unexpected situation like this.
Once, the updates are downloaded on your phone automatically, don’t delay installing them on your phone for no reason.
How To Update Google Pixel 7 To The Latest Version?
Follow the steps below:
- Head over to “Settings” on your phone.
- Next, tap on the “System Update/Software Update -> Check for the software update”.
- Wait as it will automatically check for recent updates if available any.
- If you get the update in response, then download and install them on your phone.
Perform Factory Reset
This option is very effective and successful in resolving many of the issues. After performing the Factory reset/Hard reset on your phone, It will like to be the newly purchased phone as all the settings will be restored to default.
How To Factory Reset/Hard Reset Google Pixel 7?
- Head over to “Settings-> System”.
- Secondly, tap the “Reset” option.
- Next, tap “erase all data (Factory Reset)”.
- Your phone might also ask you to enter your PIN. Continue with typing the PIN and select “Erase All Data”.
Once, the process gets complete, select the “restart” option, wait until it boots up again, and then set it up accordingly from the beginning.
That’s it, you have successfully performed Factory Reset/Hard Reset on your Google Pixel 7. Hopefully, this method will fix the wireless charging not working issue on your phone.
While considering the scrolling screenshot not working on Google Pixel 7, we have covered 8 proven fixes in detail that could lead you to resolve this issue. By going through all these fixes, you can easily cope with this issue.
The most effective fixes among them include:
- Reboot your Phone
- Check the compatibility
- Inspect the Content
- Make Use of Physical Buttons
- Make Use of the Proper Method
- Clear system cache
Taking these fixes to implementation might get you to a point where the scrolling screenshot will start working and you will easily identify the shortcomings that were causing this feature not to work on your Google Pixel 7.