The NFC feature on the smartphone plays a vital role in our daily routine. There are plenty of tasks that can be performed instantly with this feature in hand. For example, want to make a contactless payment, NFC is there for you to make it happen.
There are multiple payment apps that are supported by the NFC feature. What if this feature suddenly stops working due to some issues? It might become the worst situation for users who use the NFC feature frequently for making payments.
Is NFC not working on your Huawei Mate 20 Pro? If yes, then we have covered some of the proven fixes in detail along with easy-to-follow instructions.
NFC Not Working on Huawei Mate 20 Pro
If you are facing issues with the NFC on your Huawei Mate 20 Pro, then you should make sure to confirm the followings:
- Your device should be in a range (10 cm) to communicate with other NFC-enabled devices.
- NFC should be enabled
- Make sure other device should also hold the NFC feature otherwise it is improbable to communicate via NFC
If you are pretty sure about the above points and still find the NFC not working, then you should clear the cache and data of the NFC services on your phone. Here is how you can do that,
- Head over to “Settings” on your phone.
- Next, tap on “Apps” and then again select “Apps”.
- Further, locate the “NFC” in the list of apps, if it is not visible, then tap the three-dots menu icon located at the top right corner and tap the “Show system apps”. Now, the NFC app might become visible.
- Next, tap on “NFC->Storage”.
- Finally, tap on the option “Clear Cache” and “Clear Data” one by one.
- After that, reboot your phone to take a fresh start.
By following the above steps, if you are still having issues regarding NFC on your smartphone, then take a long tour with these below fixes one by one, and hopefully, your problem will be resolved.
- Activate NFC on your Huawei Mate 20 Pro
- Soft Reset your Huawei Mate 20 Pro
- Turn Off Power Saving Mode
- Perform Factory Reset on your smartphone
Let’s start with the above-mentioned fixes one by one in detail:
Activate NFC
Before using the NFC feature, you are supposed to turn ON the NFC as it won’t start automatically.
How To Enable NFC on Huawei Mate 20 Pro?
Step 1: Head over to the “Settings”.
Step 2: Next, tap “Device connectivity”.
Step 3: After that, tap the “NFC” option and then enable the toggle button to activate NFC on your phone.
Now, when you have enabled the NFC successfully, check whether it is working fine or not. In case of any problem, proceed to the next method.
Soft Reset
Adopting the soft reset method in the first place whenever you are facing any issue is most recommended. Most of the time, this method standalone succeed in eliminating all the issue you encounter.
Let’s perform a soft reset.
How To Perform Soft Reset on Huawei Mate 20 Pro?
Step 1: Press and hold the “Power” button.
Step 2: Once, the power options appear on the screen, release the button.
Step 3: Now, tap on the “Power Off” option.
Step 4: When your phone completely shuts down, wait for several seconds (20-30) sec.
Step 5: Again press the “Power” button to turn ON your phone.
Turn OFF Power Saving Mode
If your phone is running on power-saving mode, most of the features that are supposed to be a burden on battery power will be disabled automatically. This is because the mode’s main focus is to develop an environment that could utilize less battery power, which might result in providing more battery power to consume for long hours.
To avoid unnecessary utilization of resources on the phone, the power-saving mode disables all background activities. Thus most payment apps that require communication with NFC in the background couldn’t do so.
Therefore, you should disable power saving mode on your smartphone while using the NFC.
How To Disable Power Saving Mode on Huawei Mate 20 Pro?
Step 1: Head over to the “Settings”.
Step 2: Next, scroll down a bit and tap “Battery”.
Step 3: Now, disable the “Power Saving” and then the “Ultra Power Saving Mode” options.
In addition, you should also switch to “High Performance” mode at least at the time when you are using the NFC feature on your smartphone. This will boost the performance of your smartphone and will let the NFC work properly.
How To Enable High-Performance Mode on Huawei Mate 20 Pro?
Step 1: Head over to “Settings”.
Step 2: Further, tap the “Battery” option.
Step 3: Finally, enable the “Performance Mode”.
Software Update
Most of the problems occur due to an outdated version of software running on the device. Hence, you need to check for the latest update and if available, then download and install it on your smartphone. Downloading and installing the latest updates is very simple and can be done by following below simple steps.
Step 1: Head over to “Settings”.
Step 2: Scroll down to the bottom and select “System”.
Step 3: Next, tap the ”Software Update” option.
If any recent version of the update is available, then follow the on-screen instructions to download and install it on your Huawei Mate 20 Pro.
Perform Factory Data Reset
Factory data reset is the most effective method to eliminate any issue you are encountering. This method wipes all the data and set all the settings to default on your smartphone. So what you get after performing a factory data reset is the fresh beginning of your smartphone and it feels like you have just unboxed it.
Things to consider before factory data reset:
- Charge your phone.
- Back up your important data.
How To Perform Factory Data Reset on Huawei Mate 20 Pro?
Step 1: Head over to “Settings” on your smartphone.
Step 2: Scroll down to the bottom and tap “System”.
Step 3: Further, find and tap the “Reset” and then tap the “Reset phone” option.
Step 4: Here, you will see the message “This will erase the data from your device”, just tap the “Reset phone” button at the bottom.
Step 5: Now, you will be able to see the options at the bottom “Back UP” and “Reset phone”. If you want to back up before factory resetting, then tap the “Back UP” button, otherwise tap the “Reset phone” button to start the factory reset process.
Wait for the process to complete, once it finishes, the phone will boot up and will be directed to the Welcome screen. Now, set up your phone accordingly by following the on-screen instructions.
Bonus Tip 1 – How To Choose Your Default Payment Service Using NFC?
If you are unable to make payments using NFC, then you might need to check the default payment method selected for NFC.
When you are going to make a payment using NFC with a particular NFC app and unfortunately it fails suddenly, then you should check whether the particular NFC app is selected as the default contactless payment or not.
For example, if you are using Huawei Wallet (Huawei Pay) as the default payment method using NFC, then you will not be able to use other available NFC apps at the time. In a nutshell, if you want to use any NFC app, then you should first make it your default payment service in the NFC settings on your smartphone.
Here’s, how you can do that,
Step 1: head over to “Settings” on your smartphone.
Step 2: Next, tap “Device connectivity”.
Step 3: Now, you will be able to see the “NFC” option. Enable it.
Step 4: After that, tap the “Default payment app” option.
Step 5: Here, you will find the list of all the available NFC payment-supported apps on your phone.
Step 6: Choose the desired NFC app from the list, you want to use as your default payment service.
Step 7: Finally, follow the on-screen instructions and you are good to go.
Conclusion
We have covered all the fixes in detail to eliminate the NFC-related issues on the Huawei Mate 20 Pro. Before going to step into those detailed fixes, you should try out these things in the first place to check whether the problem gets resolved or still persists.
Perform Soft Reset -> Press and Hold the “Power” button until the power options appear on the screen. Now, select the “Power Off” option to turn Off your phone. After (20-30) sec, again press the “Power” button to turn it ON.
Clear Cache and Data of NFC -> “Settings–> Apps–>Apps–>tap on the three-dots menu icon at the top right corner ->Show Systems apps->NFC->Storage->Clear Cache & Clear Data”. After that, reboot your phone.
If the problem still persists, then you should follow the other fixes covered in detail in this guide to eliminate this issue.