Lenovo Tab M10 Touchscreen Not Working – Try Out these Fixes

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Muhammad Tayyab


Did you notice ghost touches on your Lenovo Tab M10? If yes, then your touchscreen might have become unresponsive. In this case, you need to start the troubleshooting process to diagnose and fix the issue.

In this guide, we have included some proven fixes that will help you fix the touchscreen issue until or unless there is physical damage. Despite no physical damage, why the touchscreen suddenly stops working?

There could be several reasons and some of them are as follow:

  • Minor glitches in the software.
  • Cluttered data in the cache memory
  • Low-quality screen protector

Quick Fixes

Make sure your Lenovo Tab M10 is not suffering from any hardware damage. You should go through the LCD test options to confirm the LCD is working fine. Open the dialer on your Tab and dial ####1111#. Now, follow the onscreen instructions to test the LCD with different options.

If you are using the tablet while charging, then first remove it from charging and then check. If the touchscreen is working, then there might be a charger compatibility issue. You should try the official charger and USB cable that comes with your tablet out of the box. Avoid using third-party chargers.

Lenovo Tab M10 Unresponsive Touchscreen

To cope with the unresponsive touchscreen of your Lenovo Tab M10, you need to start the troubleshooting process with the fixes discussed below.

  1. Soft Reset
  2. Safe Mode
  3. Remove the Screen Protector
  4. Update the Phone Software
  5. Clear System Cache
  6. Perform Hard Reset

Soft Reset

Sometimes, a minor glitch in the device software happens to cause such an issue. These types of minor problems can be very well eliminated by performing a soft reset on your device.

To do that, there are very simple steps to follow below:

  • Press and hold the “Power” button for several seconds until your tablet restarts.
  • Once the tablet restarts successfully, now wait until it boots up again.
press and hold the power button

That’s it, you have successfully performed a soft reset on your Lenovo Tab M10.

Safe mode

Safe mode is one of the best methods in the troubleshooting process. While in safe mode disables all the third-party apps and allows the built apps only.

If the phone is working properly in safe mode, then there could be any third-party app causing this issue.

boot your phone into safe mode

Try to delete all the recent third-party apps that are the real culprits.

  • Tap and hold the “Power” button until you see the “Power” options appear on the screen.
  • Next, tap and hold the “Power OFF” option till the “Safe mode” option appears.
  • Now, tap the “Safe mode” option to boot into safe mode.

Remove the Screen Protector

Remove the protector from the screen and then check the touchscreen is working normally. There is also a possibility that the protector might be preventing the touchscreen from working normally.

This happens in the case of incompatible screen protectors such as universal protectors or low-quality protectors. Therefore, the touchscreen becomes unresponsive.

remove the screen protector

It is recommended to use a compatible screen protector that is specifically designed for a particular model. In this case, you should use the screen protector designed for the Lenovo Tab M10 might eliminate the incompatibility issues and hence your phone touchscreen will start working normally.

Update the Tablet Software

Most of the problems occur due to an outdated version of software running on the device. Hence, you need to check for the latest update and if available, then download and install it on your smartphone.

How To Update Software of smartphone

Downloading and installing the latest updates is very simple and can be done by following below simple steps.

  • Head over to “Settings”.
  • Scroll down to the bottom and tap “About tablet->System Update”.
  • Further, follow the on-screen instructions to download and install the update (If available any recent updates).

If any recent version of the update is available, then download and install it on your Lenovo Tab M10.

Clear System Cache

Another fix that can lead you to eliminate this particular issue is by booting into the recovery mode of your smartphone. By doing so, you will be then able to wipe the cache partition.

This method removes all the temporary files that might be causing issues to your device.

how to wipe cache partition

Steps To Follow below:

  • Switch OFF your smartphone.
  • To enter into recovery mode, press and hold the Power and Volume UP buttons until you see the bootloader mode appears with the Android robot.
  • Use the volume buttons to switch between different options and the power button to select the desired option.
  • Select the “Recovery mode” option.
  • In recovery mode options, select the “Wipe Cache Partition” option.
  • When the wipe cache partition process completes successfully, now reboot your phone by selecting the “Reboot the System Now” option.

That’s it, you are done with clearing the system cache. Once your smartphone boots up successfully, then check whether the touchscreen is working fine or still the problem persists.

Perform Hard Reset

This method is very effective and worth considering when facing any kind of issue on your device. This will restore all the settings to the factory default settings. But you need to take a complete backup of your important data as it will wipe all the available data on your device.

How To Perform Factory Data Reset

Here are the steps below:

  • Switch OFF your smartphone.
  • To enter into recovery mode, press and hold the Power and Volume UP buttons until you see the Lenovo logo appears on the screen.
  • Once, you are in the Android recovery mode, use the volume buttons to switch between different options and the power button to select the desired option.
  • Select the “Recovery mode” option.
  • In recovery mode options, select the “Wipe Data/Factory Reset” option and then confirm it by pressing the “Yes” option.
  • When the hard reset operation completes successfully, now your phone will reboot automatically and welcome you with the setup screen.

Wait for the process to complete, once it finishes, the phone will boot up and will be directed to the Welcome screen. Now, set up your phone accordingly by following the on-screen instructions.

Related: How To Fix Lenovo Tab M10 Not Connecting To WiFi?


If your Lenovo Tab M10 touchscreen is unresponsive, then you should opt for these proven fixes:

  • Soft Reset.
  • Remove screen protectors.
  • Safe Mode.
  • Clear System Cache
  • Perform Hard Reset.

Following the above fixes will eliminate all the issues and your Lenovo Tab M10 will start working normally.

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