OnePlus 8 Pro Not Receiving Texts on Verizon Network – [Fixed]

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Muhammad Tayyab


Is your OnePlus 8 Pro not receiving text messages? If so, there might be several reasons that are causing this issue.

OnePlus 8 Pro users might face network incompatibility issues with the Verizon network. As Verizon network is a CDMA network and Oneplus 8 Pro does not support CDMA.

SMS settings might not be configured correctly. Most of the time, the phone is unable to receive text messages due to improper SMS configuration.

If the signal strength is at its peak and you still won’t be able to receive text messages, then there might be issues related to your phone software.

We will discuss multiple fixes in detail in this guide to overcome this particular issue.

OnePlus 8 Pro Not Receiving Texts Verizon

Before diving into the troubleshooting process, you need to have a look at some of the obvious reasons that might be causing this issue.

  • Network incompatibility issue
  • Poor Signal Strength.
  • SMS Settings Not Configured Correctly.
  • Low Phone Storage.
  • Phone Software issue.

Above are some of the major reasons that can prevent your phone from receiving text messages. First of all, you want to make sure, your phone network signal strength is high.

Now. start the troubleshooting process to eliminate this issue. The first thing you need to go with when troubleshooting any issue on your smartphone is soft resetting your smartphone.


Soft Reset your smartphone

Most of the time, these types of issues can be easily resolved by simply restarting your phone. This method is very effective to eliminate minor glitches on the smartphone and allows all the system-level entities to take a fresh start.

Steps To Soft Reset OnePlus 8 Pro

  • Simultaneously, press and hold the “Power” and “Volume Up” buttons until the power options appear on the screen.
  • Now, tap the “Restart” option to reboot your smartphone.

Switch To CDMA-Less Mode

If you are using Verizon services on your OnePlus 8 Pro, then you should switch to a CDMA-less account. Don’t worry about the term CDMA-less. All you need is to call Verizon support and request them to provide CDMA-less provisioning to your account.

By doing, you will be then able to receive the incoming text messages with no interruptions. Many Oneplus 8 Pro users have highlighted this issue with Verizon network services and got succeeded by switching to a CDMA-less account.

If you are already on a CDMA-less account and still face the text message not receiving issue, then you can head over to the below fixes.

Force Stop The Messages App

The messaging app on your phone might be facing some minor issues due to which not receiving or sending text messages problem occurs. To deal with this kind of issue, you should restart the messages app by force-stopping it.

Follow the steps below:

  • Launch the “Settings” on your phone.
  • Next, scroll down a bit and tap “Apps”.
  • Now, locate and select the “Message” app in the list of apps.
  • Finally, tap the “Force stop” button at the bottom to instantly stop the messaging app.

Now, relaunch the messaging app and hopefully, you will receive text messages on your OnePlus 8 Pro.

Clear The Cache of the Messages App

You can cope with minor issues and glitches residing in a particular app by clearing the cache. This procedure is very simple and effective in providing a way out. It removes all the temporary data from the cache that sometimes causes severe interruptions.

Here are the steps below:

  • Launch the “Settings” on your phone.
  • Next, scroll down a bit and tap “Apps”.
  • Now, locate and select the “Message” app in the list of apps.
  • Further, tap the “Storage” option in the Apps info windows.
  • Finally, tap the “Clear cache” option at the bottom.

Free up Disk Space

Low disk storage is one of the major factors that might be preventing most of the apps from working properly. Some of the apps require a particular amount of free disk space on the smartphone to work properly and smoothly.

That might also be the case in the messaging app where your phone might be low on storage and thus results in preventing your phone from receiving text messages.

Therefore, free up some storage capacity to let the messaging app work properly on your smartphone.

Troubleshoot with Airplane Mode

By enabling this option, all the radios on your smartphone will be disabled until you turn OFF airplane mode. Hence, it will result in refreshing all the network settings with just a single tap. Thus, the text not receiving or sending issues on your smartphone might be resolved by doing so.

First of all, you need to enable airplane mode and then wait for a minute or two. After that, disable the airplane mode to restore all connectivity mediums back to work.

  1. Head over to “Settings”.
  2. Next, tap “Network & internet”.
  3. Finally, enable the “Airplane mode” by tapping the toggle button next to it.

Wait for a minute or two and then again press the toggle button to disable airplane mode to restore all the radios back to work. Hope it will fix the issue if the problem still persists, then head over to the next fix.

Update the Phone Software

How To Update Software of smartphone

There might be a software incompatibility issue causing the voicemail not working properly. Hence, you need to check for the latest update and if available, then download and install it on your smartphone. Downloading and installing the latest updates is very simple and can be done by following simple steps.

  1. Head over to “Settings”.
  2. Scroll down to the bottom and select “Software Update”.
  3. Next, tap the ”Download and install” option.

Try To Reset App Preferences on your Smartphone

If you are using third-party apps for messaging instead of the default-built app, then the app preferences might conflict resulting in malfunctions and interruptions. To avoid this, you need to reset app preferences all at once.

Here are the simple steps to follow:

  • Launch the “Settings” on your phone.
  • Next, scroll down a bit and tap “Apps”.
  • Further, tap the “three-dots” icon located at the top right corner of the screen.
  • Now, select the “Reset app preferences” option.
  • Finally, tap the “Reset” option to reset all your preferences for all apps.

Don’t worry, you will not lose any existing data. Hope this might resolve the issue, in case the problem still persists, then head over to the below fix.

Reset Network Settings

How To Perform Network Reset

Performing this will restore all network settings to default. Removing the custom settings and restoring them back to default settings might fix this issue.

  1. Head over to “Settings-> System”.
  2. Next tap the “Reset” option.
  3. Now, tap “Reset WiFi, Mobile, and Bluetooth”.
  4. Finally, continue tapping the “Reset Settings” button.

This will reset all the network settings including Wi-Fi, Mobile Data, and Bluetooth.

Perform Factory Data Reset

How To Perform Factory Data Reset

This method is very effective and worth considering when facing any kind of issue on your device. This will restore all the settings to the factory default settings. But you need to take a complete backup of your important data as it will wipe all the available data on your device.

Here are the steps below:

  1. Head over to “Settings” on your smartphone.
  2. Next, tap “Systems”.
  3. Scroll down to the bottom and you will see the “Reset” option. Just tap on it.
  4. Here, you will see various reset options.
  5. Tap on the one labeled “Erase all data (factory reset)”.
  6. Now, also select the “Erase internal storage” option by tapping the toggle button.
  7. Finally, tap the “Erase All Data” button at the bottom.

Once, the process gets complete, your device will automatically restart, wait until it boots up again, and then set it up accordingly from the beginning.

Related: How To Fix OnePlus 8 Pro Hotspot Not Working? [Fixed]


If you encounter issues regarding text messages on your smartphone such as not receiving or sending messages, then make sure to take care of a few things on the spot.

  • Switch To CDMA-Less Mode.
  • Clear the Cache of messages app.
  • Free up disk space.
  • Soft reset your smartphone.
  • Reset app preferences.
  • Update your Phone software

All these fixes are discussed in detail in this guide along with some other proven fixes. Hopefully, your issue will be resolved after implementing those fixes on your OnePlus 8 Pro.

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