Google Pay is one of the secure and fast payment methods. There is no need to carry the physical card with you all the time when you have this app installed on your smartphone. Because Google pay allows you to make a contactless payment using the NFC feature on your phone.
Is Google pay not working on your Samsung Galaxy S23 Ultra? If you are facing any kind of issues with the Google Pay app on your smartphone, then there could be several reasons behind this issue and some of them are as follow:
- You might be using the outdated version of the app.
- Bugs in the phone software.
- Cluttered data stored in the cache of the app.
To cope with this particular Google Pay not working issue, we have covered numerous proven fixes in this detailed guide.
Google Pay Not Working on Samsung Galaxy S23 Ultra
As Google pay is an NFC app to provide a contactless payment service. Therefore if you get any error in NFC-supported apps, then the thing you should consider in the first place is to check the NFC configuration in your smartphone to confirm everything is set as per requirements.
- Choose Google Pay as Default Payment Method
- Reboot your Phone
- Update Google Pay App
- Update the Phone Software
- Clear Cache of Google Pay App
- Verify Your Information on Google Pay App
- Remove The App and Re-install It
- Perform Factory Data Reset
Choose Google Pay As Default Payment Service
If Google pay is not selected as the default payment service while using NFC, then it might lead you to an unsuccessful transaction. The reason is, that there could be many other NFC apps available on your Galaxy S23 Ultra 5G, and at the time of making a payment with Google pay, It is also possible that some other NFC app is selected as your default payment service.
To eliminate this issue, you should select Google pay as your default payment service while using NFC. Here’s how you can change the default payment service in NFC settings:
How To Change Default Payment Service in NFC Settings on Galaxy S23 Ultra 5G?
- Go to “Settings” on your phone.
- Next, locate and tap on “Connections”.
- Now, proceed with the “NFC and Contactless Payments” option
- After that, tap on the “Contactless payments” option.
- A list of all the available NFC apps on your phone will show up.
- Now, here you can select the Google pay app as your default payment service.
- Once you select it, then follow the on-screen instructions to complete the process successfully.
Hopefully, by following the above-mentioned steps, Google pay will start working without any issues. but in case you still face issues, then you should also consider clearing the cache and data of NFC services on your smartphone.
How To Clear Cache and Data of NFC Services on Galaxy S23 Ultra 5G?
- Head over to “Settings” on your phone.
- Next, tap on “Apps”.
- Now, a bit down you will see your app’s label with three lines on the right side of it. Just tap on the “three lines” and then enable the option “Show systems apps”.
- Go back and search for the “NFC” option in your apps list now.
- Next, tap on “NFC->Storage”.
- Finally, tap on the option “Clear Cache” and “Clear Data” one by one.
- After that, reboot your phone to take a fresh start.
For more fixes, follow the complete troubleshooting process of NFC services on Galaxy S23 Ultra 5G.
if you are done with the NFC-related fixes and still find the google pay not working, then the issue might be with the Google pay app. To fix the issue related to the app, head over to the below fixes.
Reboot your Phone
While trying to find the solution for the issue on your phone, you should start by adopting the rebooting method. Rebooting process is very effective as it allows your phone to take a fresh start with all the available systems apps and third-party apps. Therefore, if some apps are stuck in an issue might get over it after rebooting your phone.
Here are the simple steps to soft reset your Galaxy S23 Ultra 5G.
- Press and Hold the Power and Volume Down buttons simultaneously.
- Once, the power options appear on the screen, now release all the buttons.
- tap on the “Restart” option to reboot your phone.
Once, the phone boot up again, now check whether the Google pay app is working properly or not.
Update Google Pay App
If you have paused the auto-update options for various apps including the Google pay app, then it means you are using the outdated version of a particular app. Such payment-related apps require the installation of updates to elevate the user experience to its best.
Therefore you should try to manually update the Google pay app. Follow the steps below:
- Launch the “Play Store” on your phone.
- Type in “Google Pay”.
- If any update is available, then you will see the “Update” button.
- Simply, press the “Update” button to download and install the recent updates.
Update the Phone Software
Most of the problems occur due to an outdated version of software running on the device. Hence, you need to check for the latest update and if available, then download and install it on your smartphone. Downloading and installing the latest updates is very simple and can be done by following below simple steps.
- Head over to “Settings”.
- Scroll down to the bottom and select “Software Update”.
- Next, tap the ”Download and install” option.
If any recent version of the update is available, then download and install it on your Samsung Galaxy S23 Ultra.
Clear Cache of Google Pay App
Most of the time, many issues occur due to the data available in the cache memory of the Google pay app. It often stores unnecessary data in the cache memory which might result in not working properly.
To avoid this glitch, you should clear the cache of the Google pay app on your Galaxy S23 Ultra 5G. here’s how you can do that,
- Go to “Settings” on your phone.
- Next, select “Apps”.
- Now, search for the “Google pay” app and open it.
- After that, tap on the “Storage” option.
- Finally, tap the “Clear Cache” option at the bottom.
Once, you are done with it, now close the app if it running already, and then launch it again.
Verify Your Information on Google Pay App
There could also be a possibility that your information available on the Google pay app might not be correct or you forgot to confirm it while entering. You should review the information and if found any mistakes, then correct them.
Follow the steps below to verify your information on the Google Pay app:
- Launch the “Google Pay” app.
- Next, tap “Profile Photo” and then “Settings”.
- Now, tap on “Personel information”.
- Here, you will be able to see your all information. For example, if your phone number isn’t correct, then you can edit it and proceed with providing the correct phone number.
The same goes for the bank card information, you can also verify the card info whether it is correct or not. Simply follow the steps below:
- Once you have launched the Google pay app, simply tap the Pay button at the top-center of the screen.
- Now, all the available cards that you have linked with Google pay will be shown.
- Tap on the cards one by one to verify the information you have entered is correct or not.
OR
You can also remove the existing card and then simply tap on the “Add a payment method” option. Further, follow the instructions to set up your card by typing in the correct information.
Remove The App and Re-install It
If the app is surrounded by issues and you tried hard to fix it but still fails, then uninstalling might be the most suitable solution. Simply, go ahead and remove the app and then make a fresh install.
- Open the apps menu on your phone.
- Long press the Google pay icon until the pop-up window appears.
- Now, press the “uninstall” option to remove the app.
- Once the app got uninstalled, then re-install it.
- After that, launch it and set it up accordingly from the beginning by providing the correct information.
I hope after the fresh install, Google pay will start working and you will have no more issues ahead.
Perform Factory Data Reset
Factory data reset is the most effective method that can eliminate any kind of issue. This method wipes all the data and set all the settings to default on your smartphone. So what you get after performing a factory data reset is the fresh beginning of your smartphone and feels like you have just unboxed it.
Things to consider before Performing a factory data reset:
- Charge your phone.
- Back up your important data.
How To Perform Factory Data Reset on Samsung Galaxy S23 Ultra 5G?
- Head over to “Settings” on your smartphone.
- Next, tap “General Management”.
- Scroll down to the bottom and you will see the “Reset” option. Just tap on it.
- Here, you will see various reset options.
- Tap on the one labeled “Factory Data Reset”.
- Now, it will provide you with a list of information stating that all the data will be erased from your phone.
- Simply scroll down to the bottom and tap on the “Reset” button.
Wait for the process to complete, once it finishes, the phone will boot up and will be directed to the Welcome screen. Now, set up your phone accordingly by following the on-screen instructions.
Conclusion
Is the Google pay app not working on your Samsung Galaxy S23 Ultra? Unable to make contactless payments with Google pay on your phone?
Are you facing these kinds of issues with Google pay on your smartphone? If yes, then you need to start the troubleshooting process with the help of these fixes:
- Reboot your phone
- Clear the Cache
- Check for the recent updates
- Verify your information on Google Pay
- Remove the app and make a fresh install
You can easily eliminate the Google pay not working issue by following these fixes.